As an insurance buyer, albeit, with more knowledge than most, I have a personal lines account, which my agent has now transferred to, the carrier’s a call center. I have now had the experience of having both a real agent to talk to and a call center. And there is a huge difference to me as a customer. Let me explain.
To access this post, you must purchase Premium Subscription Single (1) copy, Premium Subscription Team Multi-Copy License 2-5, Premium Subscription Team Multi-Copy License 6-10, Premium Subscription Team Multi-Copy License 11-20, Premium Subscription Team Multi-Copy License 21-30, Premium Subscription Team Multi-Copy License 31-40, Premium Subscription Team Multi-Copy License 41-45, Premium Subscription Team Multi-Copy License 46-55, Premium Subscription Team Multi-Copy License 56-74, Premium Subscription Team Multi-Copy License 75-99, Premium Subscription Team Multi-Copy License 100-199, Premium Subscription Team Multi-Copy License 200-249, Premium Subscription Team Multi-Copy License 250-299, Premium Subscription Team Multi-Copy License 300-349, Premium Subscription Team Multi-Copy License 350-399 or Premium Subscription - BHHC for upto 1200 copies - 2 years.